Define the boundary
Name the sites, systems, audiences, suppliers and decision period covered.
PRACTICAL WORKBOOKS
Move from article to working document.
Choose an evidence-led workbook for the decision in front of you. Every template exposes owners, assumptions and gaps instead of producing an automatic compliance or performance claim.
XLSX workbook
EAA kiosk evidence matrix
Map accessibility requirements, owners, supplier evidence, acceptance tests and remediation decisions for self-service kiosks.
Included working areas
- Requirement-to-evidence matrix
- User-journey test log
- Gap and remediation register
Planning aid only. It does not replace legal, security, accessibility or procurement advice and does not certify compliance.
HOW TO USE THEM
A template is the start of the conversation.
Assign accountable owners, replace illustrative prompts with your operating reality and record where evidence is missing. If the team still disagrees on scope, use a site survey or focused consultation before turning the workbook into an RFP.
Attach evidence
Link each important statement to a document, test, owner or source date.
Expose the gap
Record unresolved assumptions instead of converting them into false certainty.
Choose the next decision
Turn the highest-risk gap into a survey, pilot, specialist review or procurement question.